Cancellation policy
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CANCELLATION TERMS FOR SUBSCRIPTION PRODUCTS
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Monthly Subscription:
You can cancel your subscription at any time through your
customer portal or by contacting us.
Cancellation takes effect at the end of your current billing
period. You will retain access until the period you've paid
for ends.
How to Cancel:
1. Access your customer portal via the link in your
subscription confirmation email
2. Click "Cancel Subscription"
3. Confirm cancellation
OR
Send an email to trategy21@gmail.com with your order number
and we will process the cancellation immediately.
Lifetime Access:
Lifetime purchases are non-recurring and cannot be cancelled
as they are one-time payments with permanent access.
Refund Policy:
Despite the legal exclusion of the right of withdrawal for
digital products, we offer a voluntary 14-day money-back
guarantee. If you are not satisfied within the first 14 days,
contact us for a full refund.
Digital Product Notice:
By purchasing and receiving access to the TradingView indicator,
you acknowledge that you are purchasing a digital product and
waive your statutory right of withdrawal according to § 356
para. 5 BGB.
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